Members & enrollment

Gym CRM and member management from first visit through active membership—profiles, family accounts, prospect pipeline, branded online gym join, and a fitness member portal connected to live billing and class data.

• Member profiles: Search, enroll, and manage customers with linked family accounts, agreements, and location-scoped history.
• Prospects & pipeline: Track leads and tours before enrollment, then convert without losing activity history.
• Online join: Branded public signup with configurable fields, plan selection, and communication consent.
• Member portal: Self-service billing, class booking, alerts, and account settings for members.

Plans, amenities & billing

Flexible gym membership plans and recurring billing software with amenity catalogs, location-specific pricing, promotions, dunning, and finance-grade controls for fitness operators.

• Plan types & catalogs: Reusable templates for billing cadence, amenities, and family limits—org-wide or per location.
• Location plans: Sellable offerings members enroll into, with agreements that freeze terms at signup.
• Amenity catalog: Define what memberships include—gym floor, pool, recovery, childcare, and more.
• Billing & dunning: Upcoming charges, past-due recovery, exports, and idempotent payment retries.
• Promotions: Discount codes for online join and staff-led enrollment with limits and date ranges.

Check-in & door access

Gym check-in software, barcode scanner kiosk mode, and 24/7 door access rules tied to membership status, freezes, and plan eligibility for health clubs and studios.

• Facility check-in: Barcode scan or manual lookup with membership, freeze, and door-rule validation.
• Scanner mode: Fullscreen kiosk scanning for rapid check-in and POS SKU capture at the front desk.
• Door access: Doors, guest passes, and access history by plan—for 24/7 clubs and staff-only zones.

Classes & personal training

Fitness class scheduling software in each location's timezone—recurring series, rosters, waitlists, attendance, and personal training packages when your club offers 1:1 coaching.

• Class scheduling: Templates, recurring series, and sessions with capacity and timezone-safe times.
• Class check-in: Session rosters, attendance, and waitlist promotion when spots open.
• Personal training: Packages, trainer availability, and one-on-one bookings when enabled.

Point of sale & retail

Gym point of sale and front-desk retail—scan-first POS, gift cards, inventory, cash and card tender, and end-of-day drawer reconciliation in the same club management platform as memberships.

• POS terminal: Retail checkout with member attach, cash and card tender, and suspended sales.
• Gift cards: Issue, balance check, and redeem at the register with liability reporting.
• Inventory: On-hand stock, adjustments, and low-stock visibility for retail.
• End of day: Close drawer sessions, reconcile cash, and finalize the business date.

Workforce management

Gym workforce management—staff time clock, shift scheduling, swap approvals, and manager review of time entries for hourly front-desk and fitness teams.

• Time clock: Staff clock in, breaks, and clock out with punches feeding payroll review.
• Scheduling: Shift templates, recurring series, and live schedules by location.
• Shift swaps: Approve or deny coverage and swap requests from staff.
• Time entries: Review and adjust punches for a pay period with audit trail.

Automations & communications

Member retention automations, templated email and SMS for fitness clubs, and staff task inboxes triggered by joins, billing events, and attendance patterns.

• Automations: Workflows triggered by joins, attendance gaps, prospect stages, and billing events.
• Notifications: Reusable email and SMS templates with merge fields for members and locations.
• Tasks: Follow-up inbox for staff when automations create action items.

Reporting & compliance

Gym reporting and compliance—membership, revenue, attendance, and pipeline metrics plus sales commissions and append-only audit logs for multi-location operators.

• Reports: Membership, attendance, revenue, classes, and pipeline metrics by period.
• Commissions: Earned and paid sales commissions for staff and sales teams.
• Audit log: Append-only history of staff, system, and API changes for compliance.

Administration & integrations

Multi-location gym administration—staff invites, granular RBAC, organization branding, feature toggles, and signed webhooks for access, billing, and enrollment integrations.

• Staff & invites: Invite team members, assign roles, and scope access by location.
• Roles & permissions: Granular RBAC for modules, POS, billing, and customer data.
• Organization settings: Branding, feature toggles, and defaults across every location.
• Integrations: Signed webhooks for check-in, enrollment, billing, and door events.

Frequently asked questions about Bexley gym management software

What is Bexley gym management software?

Bexley is a cloud gym management platform and fitness club software suite for operators who want one system instead of separate tools for billing, scheduling, check-in, and retail. It includes member profiles and gym CRM, membership plans and recurring billing, class scheduling, facility check-in, door access, gym POS, gift cards, workforce time clock, automations, reporting, and a branded member portal—delivered through the Bexley Web Portal for staff and secure APIs for integrations.

Who is Bexley built for?

Bexley is built for independent gym owners, boutique fitness studios, franchisees, and multi-location health club groups that need modern club management software with strict data isolation per organization and location. If you are comparing gym management systems for growth, compliance, and member self-service, Bexley is designed to scale from a single club to enterprise rollouts without re-platforming.

Does Bexley support online gym join and a member portal?

Yes. Each location can publish a branded online gym join flow with configurable fields, plan selection, promotional codes, and communication consent. Active members use the fitness member portal for billing, class booking, alerts, and account settings—all tied to the same records your front desk sees, so you do not maintain duplicate member data across systems.

Does Bexley include class scheduling and gym check-in?

Yes. Bexley includes fitness class scheduling software with recurring templates, rosters, waitlists, and timezone-aware session times. Facility check-in supports barcode scan, manual lookup, and kiosk scanner mode. Check-in validates membership status, freezes, and door rules before granting access—critical for 24/7 gyms and class-based studios alike.

Does Bexley support 24/7 door access and integrations?

Yes. Door access rules, guest passes, and check-in history integrate with membership plans and eligibility. Bexley also supports signed webhooks and an API-first architecture so access control vendors, payment processors, and custom operator tools can connect without bypassing tenant security.

Does Bexley have gym POS and retail?

Yes. Bexley includes gym point of sale for front-desk retail: product catalog, scan-first checkout, member attach, gift cards, inventory tracking, and end-of-day cash reconciliation. Retail sales flow into the same reporting and commission tools as membership revenue.

How do staff sign in to Bexley?

Staff and operators sign in to the Bexley Web Portal at app.bexley.ai. Role-based permissions control which gym management modules each user can access—billing, POS, customer data, reports, and more—scoped by organization and location.

How much does Bexley gym software cost?

Starter is $500 per month for one location ($5,000 per year when paid annually upfront). Multi-Unit supports up to five locations from $400 per month per location ($4,250 per year per location when paid annually upfront). Enterprise pricing for five or more locations is available by contacting sales. All plans include a free 30-day trial with no credit card required to start.

Are members, staff, or features capped by plan?

No. Every Bexley plan includes unlimited active members and prospects, unlimited staff accounts, and the full platform—billing, scheduling, check-in, POS, automations, portal, and reporting. Plans differ by how many locations you operate, not by headcount or feature bundles. You will not pay more because your gym grew or because you turned on retention automations.

Can we switch from another club management system?

Yes. Bexley consolidates memberships, billing, scheduling, check-in, POS, and workforce tools in one API-first platform with audit logging and multi-location RBAC. Contact our team for a demo and migration planning tailored to your current stack.

Is there a gym software referral program?

Yes. Bexley customers earn $250 in subscription credit for each referred gym that becomes a paying customer, up to 10 qualifying referrals per calendar year ($2,500 maximum annual credit per referring account). Consultants, vendors, and multi-brand partners often refer operators switching club management systems. Contact us for full program terms and eligibility.